Tradie Systems.
Quote follow-up systems for Australian tradies

Stop losing jobs to slow follow-up.

Automated quote follow-up, built around the way Australian tradies actually quote.

We build done-for-you automated quote follow-up systems for trade businesses — designed to chase every quote, recover cold leads, and turn more of the customer enquiries you already pay for into booked work. The system runs quietly in the background while you stay on the tools.

Book a Free Strategy CallSee how it works

Servicing tradies in every state and territory · Set up in around three weeks · No long contracts

  • Fencing
  • Landscaping
  • Electrical
  • Plumbing
  • Building
  • Concreting
  • HVAC
  • Painting
live workflow

Lead Comes In

Website, Google, referral

Quote Sent

Logged automatically

Auto Follow-Up

SMS + email sequence

Customer Responds

Reply captured

Call Booked

Calendar synced

Job Won

No leads dropped

< 5 min
Faster response
7+
Touchpoints
6–10
Hours saved / week

Quote sent → automated follow-up → reply captured → job booked.

The real problem

It’s not your prices. It’s your follow-up.

Tradies don’t lose jobs because they’re too expensive. They lose jobs because the customer forgets, gets distracted, or talks to a competitor who actually got back to them. Here’s where it’s costing you right now.

Quick definition

What is a tradie quote follow-up system?

A tradie quote follow-up system is an automated sequence of SMS and email messages sent on a schedule after a tradie sends a quote. Its purpose is to keep the customer engaged, answer common questions, and bring the conversation back to a booking before the lead goes cold. For most Australian trade businesses, it replaces ad-hoc “I’ll call them tomorrow” chasing with a consistent, structured process that runs whether you’re on site, on the road, or off the tools.

Quotes go out — then silence.

You send a quote, the customer says “I’ll have a look,” and weeks pass. You’re too busy on the tools to chase them. They go cold. The job’s gone.

Customers ghost — and you never find out why.

Was it the price? A competitor? Did they just forget? Without follow-up, you never get the chance to handle the objection — or simply remind them you exist.

Follow-up is inconsistent at best.

Some quotes get a phone call. Some get an email. Most get nothing. Every gap in your process is money walking out the door — to a competitor with a better system.

You’re paying for leads you never close.

Google Ads, Facebook leads, referrals — they all cost something. When a sizeable share of your quoted jobs disappear without a reply, your real cost-per-job ends up much higher than it looks.

The leads aren’t the problem. The follow-up is.

See how a structured tradie quote follow-up system changes what happens after the quote goes out — or browse the field notes on lead recovery.

What’s included

The six services we set up for every trade business.

Every quote follow-up system we build is some combination of these six services — sized to your trade, your job volume, and the tools you already use. See the full service breakdown for detail.

  • Automated SMS follow-up

    A short, branded SMS sequence sent after every quote — written in your voice, not a marketing tone.

  • Quote reminder emails

    A two- or three-step email sequence with the quote reattached, addressing common questions and objections.

  • Missed lead recovery

    Lead recovery for enquiries you never had time to reply to — pulled back into the follow-up sequence automatically.

  • Booking & site-visit reminders

    Pre-visit reminders and deposit prompts so site-visit no-shows and late payments stop costing you time.

  • Customer reply handling

    The moment a customer replies, the sequence pauses and you’re notified — no accidental chasing.

  • Cold quote reactivation

    A one-time reactivation campaign for cold quotes from the past 6–12 months — often recovers jobs in week one.

Plugs into the tradie software you already use

  • ServiceM8
  • Tradify
  • simPRO
  • AroFlo
  • Jobber
  • Fergus
  • Gmail
  • Outlook
  • + standard CRM, email and SMS providers

How it works

How an automated quote follow-up system runs in the background.

You quote the job. The system handles every touchpoint after that — by SMS, email, or both — until the customer replies or the quote politely closes itself out.

live workflow

Lead Comes In

Website, Google, referral

Quote Sent

Logged automatically

Auto Follow-Up

SMS + email sequence

Customer Responds

Reply captured

Call Booked

Calendar synced

Job Won

No leads dropped

< 5 min
Faster response
7+
Touchpoints
6–10
Hours saved / week

What runs between Day 0 and Day 30

  1. Day 0SMS

    Quote sent, confirmation fires

    You send the quote the way you always have. The system picks it up and sends a short confirmation SMS within minutes.

  2. Day 1–3SMS + Email

    First follow-up

    A polite check-in goes out the next morning. If no reply, a second message with the quote reattached lands on day 3.

  3. Day 7–14SMS + Email

    Soft re-engagement

    Two further touchpoints over the next fortnight. This is where most replies actually come back — customers who genuinely meant to respond and got busy.

  4. Day 30+SMS + Email

    Cold-quote reactivation

    Quotes that stayed silent move to a longer-term reactivation list. A thoughtful final message recovers jobs that would have been written off.

  5. Any momentYou

    Reply lands → you take over

    The second a customer replies, the sequence pauses and you’re notified. No accidental chasing, no conversations falling through the cracks.

Want the full breakdown? See every service we set up or read the FAQs.

In plain English

How does an automated quote follow-up system work?

When a tradie sends a quote, the follow-up system triggers a sequence of polite, pre-approved messages over the next 14–30 days — typically a confirmation SMS within minutes, a check-in the next day, an email with the quote reattached a few days later, and a final re-engagement message before the quote is parked as cold. The sequence pauses the moment the customer replies, and any reply is routed straight to the tradie. The result is consistent, structured follow-up automation instead of ad-hoc chasing.

The outcomes

What changes when every quote actually gets followed up.

A proper quote follow-up system doesn’t add software to your business — it plugs the leak that’s quietly costing you the most money every week. Better quote conversion, faster speed to lead, less admin off your plate.

Higher conversion

More jobs won from leads you already have

Better quote conversion without spending another dollar on ads. The leads are already coming in — the system makes sure more of them turn into booked work.

Under 5 min

Speed to lead — even after hours

Quote enquiries get an automated confirmation in minutes, not days. Speed of first response is one of the strongest signals in winning trade work.

7 touchpoints

Persistence without the admin

Most tradies stop after the first follow-up. The system runs the next six — politely, on a schedule, until the customer replies or the quote closes out.

Less chasing

Hours of admin off your plate each week

No more copy-pasting follow-up emails, hunting through the inbox, or wondering which quotes are still open. The system tracks every one.

Better experience

Customers who feel looked after

Clear, on-time communication makes you look like the most organised trade business they’ve dealt with — which is exactly what wins repeat work and referrals.

Pays for itself

One recovered quote covers the cost

For most trade businesses, recovering one job a month that would otherwise have gone cold covers the system — usually many times over.

Looking for the detail? See every service we set up or read the common questions about quote conversion.

What it actually looks like

A closer look at the messages the system sends.

Here’s what a real quote follow-up sequence looks like for an Australian tradie — written in your voice, scheduled around your trade, and stopped the moment a customer replies. Four examples from a typical sequence.

Touchpoint 01

Automated quote follow-up SMS

A short, branded text message goes out the day after your quote lands — and again on day 3 and day 7 if the customer hasn’t replied. Written to sound like you, not a marketing bot.

Day 3 SMS — sent automatically

Hi Dave, it’s Mick from Coastal Fencing.

Just checking in on the quote we sent Tuesday for the back fence — any questions on it?

Happy to walk you through the pricing if it’s easier on a call.

Sent 9:14am · Reply pauses follow-up

Touchpoint 02

Automated quote follow-up emails

A two- or three-step email sequence sits alongside the SMS. Longer-form, with the quote attached, addressing common objections (price, timing, scope). Branded with your business name and signature.

Day 7 email — sent automatically

Subject: Still keen on the fence install, Dave?

Hey Dave, just bumping this one up your inbox.

I’ve attached the quote again in case it got buried.

If timing is the issue, we could lock you in for early next month.

Reply lands in your inbox · Sequence pauses

Touchpoint 03

Reminder sequences for live jobs

Once a customer says yes, the system handles confirmations and pre-job reminders. Site-visit confirmations the night before, deposit reminders if unpaid, invoice reminders post-job. No more no-shows.

Pre-visit reminder — 6pm the day before

Hi Dave, confirming our site visit tomorrow at 8am for the fence quote.

I’ll need access to the side gate — let me know if any issues.

Reply YES to confirm or call/text to reschedule.

YES/NO replies tracked · Reschedules captured automatically

Touchpoint 04

Customer reply handling

The moment a customer replies — SMS, email, anywhere — follow-up pauses automatically and you get notified. No accidentally chasing someone who already said yes. No conversations falling through the cracks.

Customer reply — routed to you instantly

Hey Mick, sorry for the delay.

Yes keen to go ahead — when can you start?

Pushed to your phone · Sequence stops

Every message is written for you, in your tone, with your trade in mind. You approve the wording before anything goes live. See every service we set up for the full breakdown.

Who this is for

Built for Australian trade businesses across every trade that quotes for work.

Tradie Systems Co builds automated quote follow-up systems for sole operators and small-to-medium trade businesses across Australia. If you send quotes and lose jobs because the chasing never quite happens, this is built for the way you work.

  • Fencing

  • Landscaping

  • Electrical

  • Plumbing

  • Concreting

  • Building

  • Carpentry

  • Painting

  • HVAC

  • Solar

Not on the list? If you run an Australian trade business that sends quotes, the same quote follow-up principles apply. Send us a message and we’ll let you know if it’s a fit.

Why it works for tradies

Designed around the way trade businesses actually run.

We focus on one thing — quote follow-up for Australian tradies — and nothing else. That focus is why the system fits the way you work, instead of asking you to fit it.

Without a follow-up system
  • Quote sent. No follow-up. Lead forgets you exist.
  • Customer rings on Friday at 4pm. You’re on a roof. Voicemail. Lost.
  • “I’ll call them back tomorrow” turns into “I’ll call them back next week.”
  • Email sits in their inbox. They don’t reply. You assume they went elsewhere.
  • Your quoting software sends one auto-email. That’s the entire follow-up plan.
  • You can’t remember which quotes are still open and which are dead.
With a proper follow-up system
  • Every quote gets an instant confirmation reply, even outside hours.
  • A polite SMS sequence runs over the next two weeks — no manual effort.
  • When the customer replies, follow-up pauses and you’re notified instantly.
  • Cold quotes get a final reactivation message — some come back, some politely close out.
  • You see exactly which quotes are open, won, and lost.
  • Your follow-up looks the same whether you quoted Monday or Saturday night.

No new software to learn

The system runs behind the tools you already use — ServiceM8, Tradify, simPRO, AroFlo, Jobber, Gmail. You stay on the tools; nothing changes about how you quote.

Built around how tradies actually work

Quoting at night, on site, between jobs. The system handles the chasing while you handle the work. No dashboards to babysit, no daily check-ins required.

Set up in about three weeks

Week 1 we learn your business. Week 2 we build it. Week 3 we switch it on. You approve every message before it goes live.

Curious how the system actually runs? See every service we set up, or read the full list of tradie follow-up FAQs.

Why we started this

Built by someone who’s lost the same jobs you have.

Tradie Systems Co was started after years of running and working alongside trade businesses — and watching the same pattern repeat. A quote goes out. The customer says they’ll have a think. A week passes. Then a month. The job is quietly lost — not because the price was wrong, but because no one ever followed up a second time.

We’ve been the person quoting at 7pm after a long day, juggling admin on the way home from site, and trying to remember which customer was still waiting for a call back. We’ve had the stack of open quotes that probably needed chasing — and never quite got to them. That experience shapes every tradie follow-up system we build.

We don’t do generic follow-up automation. We don’t do flashy AI. We build practical quote follow-up systems for Australian tradies — designed around the real trade business workflow, not a marketing playbook. Set up around the tools you already use, and quietly running in the background while you’re on the job.

“The leads are already coming in. The work is already there. Most of what we build is the layer that stops the jobs slipping through the cracks.”

We write regularly about quote follow-up, lead recovery, and quote conversion for tradies. Read the field notes on the blog.

Explore the system

Learn how quote follow-up systems work before you book a call.

See what we build, read the full quote follow-up guide, check common questions, or send a message if you want help with your current process.

Services

See the quote follow-up, lead recovery, booking and reminder systems we build.

Main guide

Read the complete guide to quote follow-up systems for Australian tradies.

FAQs

Answers about setup, tools, timing, automation and how the process works.

Contact

Send a message or book a free quote follow-up audit for your trade business.

FAQs

Quote follow-up, answered straight.

The questions tradies actually ask before booking a strategy call — about setup, integrations, customer experience, and what really changes in the first 30 days.

See all FAQs

A quote follow-up system is an automated process that contacts a customer after a tradie sends them a quote — by SMS, email, or both — at structured intervals over the following days and weeks. The goal is simple: keep the trade business top of mind, answer the questions the customer never quite got around to asking, and bring the conversation back to a booking before the lead goes cold. For most Australian tradies, a proper quote follow-up system replaces ad-hoc "I’ll call them tomorrow" chasing with a consistent process that runs whether you’re on site, on the road, or off the tools. The system pauses the moment the customer replies, so you never accidentally chase someone who has already said yes. Done well, it sounds like a real tradie checking in — not a marketing platform.

Short, plain, and written the way a real Australian tradie would write it. A typical day-3 SMS reads: "Hi Dave, just checking in on the quote we sent Tuesday for the back fence — any questions on it? Happy to walk through the pricing on a call." No exclamation marks, no marketing language, no "we hope this finds you well." A day-7 email might be a touch longer — it reattaches the quote, gently addresses a common objection like timing or scope, and ends with a clear question rather than a hard pitch. Every message in the sequence is written specifically for your trade, your job sizes, and your voice. You read and approve everything before it goes live to a customer, and you can request changes any time. The whole point is that the customer can’t tell whether you typed it or the system did.

The honest answer is: it depends on where you’re starting from. A tradie sending 30 quotes a month with no follow-up at all will see different numbers from one already doing some manual chasing. The category research on quote follow-up generally points to meaningful uplift in conversion when structured multi-touch follow-up replaces single-touch or no follow-up — but we don’t publish a single guaranteed percentage because trade businesses vary too much. On a free strategy call we’ll look at your current quote volume, average job value, current conversion rate, and follow-up process, and give you a realistic estimate based on your actual numbers. We’d rather give you a grounded number than an inflated one. Most tradies recover the cost of the system from one or two recovered jobs in the first month.

Most quote follow-up systems are live within seven to fourteen days of the kickoff call. Setup runs in three rough phases. Week one: a 30 to 60 minute discovery call where we learn your trade, your typical jobs, the tools you already use, and how you currently follow up. We also audit any cold quotes sitting in your inbox or CRM. Week two: we draft the SMS and email sequences in your voice and connect them to the tools you already use (ServiceM8, Tradify, simPRO, AroFlo, Jobber, Gmail, Outlook, and similar). Week three: you read and approve every message, we test on dummy quotes, and then we switch the system on for new quotes and run the cold-quote reactivation. You don’t need to learn new software, sit through training, or do any of the technical build — we handle the lot end-to-end.

Not when it’s done well. The system uses spaced timing — usually one short message every few days, not multiple touches per day — and stops the moment the customer replies, books, or asks not to be contacted. The wording sounds like a real tradie checking in, not a marketing email. In practice, most customers actually appreciate the follow-up. They were busy, they forgot, and a polite message gives them an easy way back into the conversation. Tradies often hear "I’m glad you got back to me — I had been meaning to reply" rather than complaints. The pattern is consistent: bad follow-up feels pushy and impersonal, good follow-up feels organised and professional. Every message includes a clear opt-out, so anyone who genuinely doesn’t want more contact can stop it instantly.

We integrate with all the major Australian trade business platforms, including ServiceM8, Tradify, simPRO, AroFlo, Jobber, Fergus, NextMinute, Buildxact, and HousecallPro. We also connect to general CRMs that some tradies use — HubSpot, Pipedrive, Zoho — and to standard email providers like Gmail and Outlook. For SMS we work with the major Australian gateways. If you use a calendar like Google Calendar or Outlook for site visits, follow-up messages can include a direct booking link that drops the customer straight into your availability. If you’re using something less common, ask us — the system is designed to plug into the tools you already use, not to replace them. The principle is the same across every integration: the tradie keeps quoting the way they always have, and the follow-up sequence triggers automatically off the quote going out.

Yes — and lead recovery from old quotes is often the biggest quick win. We can build a one-time reactivation campaign that contacts every cold quote sitting in your CRM, inbox, or quoting tool from the past six to twelve months. The message is polite, branded, and thoughtful — never pushy or generic. It acknowledges that some time has passed, gives the customer an easy way back into the conversation, and offers a clear next step. Most tradies recover at least a handful of jobs from this alone, and for many it covers the cost of the entire system in the first month or two. Anyone who comes back gets folded into the live follow-up sequence so the momentum carries forward. Quotes that don’t come back politely close themselves out, which is also useful — it tells you which leads are genuinely dead.

Pricing depends on the size and complexity of the system you need. We don’t publish a standard price because every trade business is different — a sole-operator sparkie sending 20 quotes a month needs something very different from a 12-person fencing crew sending 150. Generally, the build cost is a one-off project fee covering discovery, copywriting, integrations, testing, and the cold-quote reactivation campaign, with a modest ongoing fee for hosting, message delivery, monthly tuning, and support. Both are designed so a single recovered job covers the cost many times over. On a free strategy call we’ll look at your quote volume, average job value, and current process, and give you a clear number based on your specific situation. There are no long contracts, and we don’t bundle in features you don’t need.

Book a free 30-minute strategy call. There’s no pitch deck, no obligation, and no follow-up sales pressure if the timing isn’t right. On the call we’ll review your current quote process, look at where leads are leaking, and tell you exactly what a follow-up system would look like for your business — whether or not you decide to work with us. You walk away with a clear picture of what to fix and how, even if you do it yourself. If we are a fit, we’ll talk you through the three-week setup timeline and pricing. If we’re not, we’ll happily point you at the right next step. The call is genuinely useful either way — most tradies leave it with a couple of changes they can implement themselves that day.

Stop losing jobs

Book a free quote follow-up audit.

30 minutes. No pitch deck. We’ll review how your quotes are being followed up, show you exactly where revenue is leaking, and give you a clear plan to fix it — whether you work with us or not.

Book a Free Strategy CallSend a message instead
30 min, no obligation
Australian-based team
Plain-English answers

Tradie Systems Co builds automated quote follow-up systems for Australian trade businesses across fencing, landscaping, electrical, plumbing, concreting, building, carpentry, painting, HVAC and solar. Setup is remote and we work with tradies in every state and territory.