Privacy Policy

Tradie Systems Co (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you submit a form on this site or book a call, we collect the contact details you provide (name, email, phone, business name, trade) and any message you send us. When you browse the site, we collect standard analytics data such as pages visited and approximate location via Google Analytics 4 and Microsoft Clarity. Clarity may record anonymised session data for usability research.

How we use it

We use the information you provide to respond to your enquiry, book and run strategy calls, send follow-up communications about quote follow-up systems, and improve how the site works. We never sell or rent your information.

Sharing

We may share your data with service providers that help us run the business — for example email delivery (Resend), calendar booking (Cal.com), analytics (Google, Microsoft), and CMS hosting (Sanity, Vercel). Each provider has its own privacy policy and we only share what’s necessary.

Cookies

We use cookies for analytics and session continuity. You can disable cookies in your browser settings; the site will still work but some features may be limited.

Your rights

You can request access to, correction of, or deletion of your personal information at any time. Email ricky@tradiesystemsco.com.au. If you’re not satisfied with our handling of your personal information you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The “last updated” date above will change accordingly.

Contact

Questions about this policy? Email ricky@tradiesystemsco.com.au.